Return Policy

Return Policy

At Sweet E’s, we want you to love every purchase. If something isn’t quite right, we’re happy to help within the guidelines below.

Returns & Exchanges

  • Returns or exchanges are accepted within 14 days of purchase. 

  • Items must be unworn, unwashed, and in original condition with all tags attached. If the item is defective, it needs to be returned with tags also within the 14 day window. 

  • A receipt or proof of purchase is required.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or clearance items

  • Socks, tights, hats, bows, and hair accessories

  • Personalized or custom items

Refunds

  • Approved returns will be issued as store credit .

  • Shipping costs are non-refundable.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 14 days of receipt with tags still on item. 

Online Orders

  • Customers are responsible for return shipping costs unless the item is defective.

  • We recommend using a trackable shipping method, as Sweet E’s is not responsible for lost return packages.

Additional Information

  • Items showing signs of wear, washing, or damage will not be accepted.

  • Sweet E’s reserves the right to refuse returns that do not meet policy requirements.

Thank you for shopping with Sweet E’s 🤍